Privacy Policy

This Privacy Statement, hereinafter referred to as the “Privacy Statement”, establishes the manner in which TROPICAL HARD WOOD SANTA FE SOCIEDAD ANÓNIMA, hereinafter referred to as “CWS” or “the Company”, a Costa Rican commercial entity with its registered office at Residencial Miraloma, Casa 8-A, Desamparados, Alajuela, Costa Rica, identified with the NIT 3-101-470835.

The purpose of this privacy policy is to set out the principles governing our use of the personal information we collect from you and our customers generally. This Privacy Statement discloses what information is collected, the methods used to collect it, how the Company uses the information to best serve all interested parties, and the choices you have regarding the way your information is collected and used. Please read this Privacy Statement carefully so that you are informed, and please direct any questions you may have about your application to

Please note that our privacy policy may change, either to adapt to new circumstances affecting the service or due to regulatory changes that become effective.

We reserve the right, at our sole discretion, to modify, update, add to, suspend, remove or otherwise change any part of this Privacy Statement, either in whole or in part, at any time. All users agree that all information they provide, including but not limited to age, must be truthful and accurate.

  1. Protection of personal data, personal data collected and processed by CWS.
    We urge you to read the legal texts carefully before providing your personal data, as well as this Privacy Statement.

  2. Purpose of processing.
    By accepting this Privacy Statement, you expressly consent to the processing of your personal data included in the enabled registration forms, as well as any other data you provide during your relationship with CWS.
    In any case, you are entitled to exercise your rights of access, rectification, cancellation or opposition, or revoke the consent given for the sending of electronic commercial communications, by sending an e-mail to the following address:
    You agree to hold CWS harmless from any claims, fines or penalties that may be required as a result of your failure to comply with this Privacy Statement. CWS reserves the right to limit, suspend or terminate access to the Web site in the event of any breach by you of this Privacy Statement, the Terms and Conditions or any other terms set forth on the Web site. This right may also be exercised if CWS has a reasonable suspicion that the user is infringing any of the aforementioned content.

  3. Data processing
    No personal data of minors will be processed. In any case, for any matter related to the images published on the website, you can do so by contacting the e-mail address:

  4. Security measures.
    CWS informs you that it has implemented the necessary technical and organizational security measures to ensure the security of your Personal Data and avoid its alteration, loss, treatment and/or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether by human action or the physical or natural environment. All this is done in accordance with the data protection regulations in force.
    CWS makes every effort to ensure the security of your information. However, no website, Internet transmission, computer system or wireless connection is completely secure. CWS cannot guarantee that unauthorized access, hacking, data loss or other incidents will never occur. Your use of this website is at your own risk. Whenever you provide information containing personal data to CWS, CWS will take commercially reasonable steps to protect the information by establishing a secure connection with your web browser. Unfortunately, no security measures are perfect or foolproof, and transmission of data over the Internet cannot be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you provide to CWS, therefore, you provide such information at your own risk.

  5. Your Rights
    At any time, you are entitled to exercise your rights to the processing of your personal data. In particular, you have the following rights: to know, update and correct your personal data with the company. This right may be exercised, among others, in relation to information that is partial, inaccurate, incomplete, divided, misleading or whose processing is prohibited or unauthorized.
    Ask the Company to be removed from its database. If you wish to be removed from our database, please contact us to discuss the implications of this in relation to the business relationship we have with you. To have access to your personal data that the Company has collected and processed. You may contact us at

  6. Effective Date of Privacy Policy and Database Expiration Date.
    This Privacy Statement will become effective on July 2023, and your personal data will remain in our database for the duration of the business relationship with you and until it fulfills the purpose for which it was collected.